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Raritan products are covered by the most extensive standard warranty in the industry as well as affordable premium support and service options that include 24-hour advanced replacement and technical support.
- No-cost two-year warranty covering parts and labor and advanced replacement* is available on all U.S. sales.
- Standard warranty coverage begins on the date of purchase.
- Telephone and email technical support are available from 8:00 a.m. to 8:00 p.m. EST from Monday through Friday
* To qualify for advanced replacement under standard warranty, products must be registered with Raritan.
For those customers who want even greater coverage, Raritan offers two levels of enhanced coverage:
- A one-year extension to the Standard Warranty coverage, PLUS
- 24-hour advanced equipment replacement**
- around-the-clock technical support for ALL three years of coverage (24/5)
- A two-year extension to the Standard Warranty coverage, PLUS
- 24-hour advanced equipment replacement**
- around-the-clock technical support for ALL four years of coverage (24/5)
** 24-hour next-day delivery requires the customer to contact Raritan technical support by 2:00 pm ET.
See below for pricing information:
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Standard |
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2 years |
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FREE |
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100% parts and workmanship
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Guardian Support Services Gold
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3 years |
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20% of product list price
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100% parts and workmanship plus 24-hour product replacement and 24-hour technical support for an additional year (3 years of coverage)
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Guardian Support Services Platinum |
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4 years |
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25% of product list price |
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100% parts and workmanship plus 24-hour product replacement and 24-hour technical support for an additional two years (4 years of coverage)
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Warranty cost and savings are determined by the manufacturer's list price and the warranty purchase date. Warranties can be purchased at the time of initial product sale or any time during the standard 24-month warranty.
Note: Some exclusions apply to Raritan's Guardian Support Service. For instance, cables and accessories are excluded from the warranty program.
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