"With dcTrack we have an up-to-minute picture of capacities in all our data centers in terms of power, space, networking and cooling. As a result, we are able to track our data center capacity more accurately and assess our infrastructure needs for the future. Before we deployed dcTrack, it would mean a trip out onto the data center floor to confirm or deny that a server is in a certain location. Now, we can just pull up the asset information on the dcTrack screen and see that server X is located in this rack, in this U; or see that it is no longer a physical server, but is now a virtual server. Accurate asset records have given us a 50 percent gain in efficiency in terms of locating an asset's physical location within the data centers. dcTrack leads us through each step of the process to fulfill a new server request. Once the IT equipment gets delivered to us, we then go do the physical racking, connecting, labeling -- and then come back and close out the request in dcTrack, which notifies LANDesk that the equipment is ready to go. This process makes it easier to make adds and changes, and improves the accuracy of our asset inventory."
Shands HealthCare - Joseph Keena, Manager of Data Center Operations